Your Favorite Food At Home
The perfect way to enjoy amazing food, whether it's an old favorite or you're feeling adventurous! It happens in front of you, and best of all.. it happens in the comfort of your own home! We offer the most creative, mouthwatering menus paired with unparalleled attention to detail and unmatched service. Book now, dates fill fast!
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PRIVATE CHEF FAQ'S
Q: HOW DOES THE BOOKING PROCESS WORK?
A: We start with the menu for your party, including any and all special requests and details. Your menu will determine your charges, both your menu and quote are presented to you for review. Should you have any questions and/or changes, we will revise the menu as needed until we get it just right. We will gladly jump on a call to discuss the event, however all the information will be presented via email for final approval. Once the menu and the charges are approved, we collect a $350 deposit to reserve the date. We collect all of the “day of” information (chef arrival time, service start time, guest count confirmation.) Once everything checks out, we confirm the service as booked.
Q: HOW DO I RESERVE A DATE?
A: Once you decide we are the right company to trust with your service. Reach out and find out if we have the date available in the city you are looking for service, if we have an opening you can submit the $350 deposit and we will reserve the date for you.
Q: DO YOU CHARGE A DEPOSIT WHEN MAKING A RESERVATION?
A: Yes, we do a $350 deposit to reserve the date.
Q: HOW FAR IN ADVANCED SHOULD I BOOK OR RESERVE MY SERVICE?
A: The sooner you reach out the better the chances of us having the date available, in general we are fully booked 8-10 weeks in advanced.
Q: HOW DOES YOUR PRICING WORK?
A: We give you a per person price plus taxes and gratuity and this covers your entire service.
Q: ARE THERE ANY ADDITIONAL FEES TO THE PER PERSON PRICE?
A: No, in our quote you will see any and all charges upfront. We charge the per person fee, taxes and gratuity. We send you the total amount on an invoice for you to approve before booking your event to prevent any surprises.
Q: IS CLEANUP INCLUDED?
A: Yes, our team will leave the kitchen and any areas we work in as if we were never there.
Q: WHAT IS YOUR CANCELLATION POLICY?
A: The deposit is refundable within the following guidelines:
30 days or more prior to event date 100% refund
29-20 days 75% refund
19-10 days 50% refund
Less than 10 days, no refund
Q: WHAT IF THERE ARE SPECIAL DIETARY NEEDS/RESTRICTIONS IN OUR PARTY?
A: We are able to accommodate most dietary needs/restrictions, just ask.
Q: ARE YOU INSURED?
Q: ARE THE CHEFS PROPERLY TRAINED IN FOOD SAFETY?
A: Absolutely, there are three ServSafe Certified Managers. In addition, all our employees must have at least a food handler training certificate.
Q: WHAT “DAY OF” INFORMATION IS NEEDED FOR MY SERVICE?
A: We need your final menu selections, the event address, a contact phone number, the final guest count, dietary restrictions/needs/allergies and the time you would like to have the first course served. If you have a planned timeline with games, speeches, or other activities which might impact our pace or timing please share so that we can adjust properly.
Q: WHAT DO YOU NEED FROM ME ON THE DAY OF?
A: Our team will need access to a clean and functional kitchen (stove, oven, sink and counter space) that is it, we will take care of the rest.
Q: HOW LONG DOES A TYPICAL SERVICE LAST?
A: Service time is determined by the amount of courses/food being served, however a typical 4 course meal from the time we show up to the time we leave is 4.5-5 hours.
Q: DO YOU PROVIDE PLATES AND FLATWARE?
A: Yes, however these are extra, as we normally use the plates and flatware on site.
Q: DO I HAVE TO BE ON SITE WHILE YOU SETUP AND PREP?
A: Not necessarily, plenty of clients trust us accessing the kitchen while they are away and come home ready to begin their service.
Q: DO YOU HAVE ACCESS TO ORGANIC AND OTHER SPECIALTY PRODUCT?
A: We have access to just about anything, given enough notice we can get what you are looking for.